Essential Trading Co-operative Ltd | New Customer Registration

New Customer Registration

Please ONLY complete this form if you are not an existing customer and would like to begin trading with us.

Our dedicated customer services team can answer any questions you may have and are here to guide you through the registration process.
Telephone: +44 (0)117 9430 812 - Email: newbiz@essential-trading.coop

Please note that as a wholesaler we cannot supply individual members of the public.

Required information is denoted with a *

Name and contact details


Trading name:		*Contact name:
*Telephone:		*Email address:

Accounts Dept:	- tick if contact/phone/email is as above
*Accounts Phone:		*Accounts contact:
*Accounts docs by:		*Accounts Email:

Delivery Address:		Billing Address:	- tick if same as deliv.
*Address 1:		*Address 1:
Address 2:		Address 2:
Address 3:		Address 3:
Address 4:		Address 4:
*Postcode:		*Postcode:
*Country:		*Country:

Mobile:		*Type of business:
Fax:		*Business status:
Web address:		If other, please specify:
*How you found us?		Company reg. no:
*Prefer contact by:		Company VAT no:
*Prefer shopping by:		*Prefer paying by:


Additional information

If you are a fellow Co-operative, please tick here:
If you are interested in our mixing or own label service, please tick here:
We have PDF and Excel versions of our catalogue online, but if you'd prefer to receive a paper copy in the post, please tick here:
Sign up for the Essential monthly e-bulletin:
Please tell us a bit about your business, including information regarding site access for our lorries:


Terms & Conditions

TERMS OF TRADE HOURS OF BUSINESS 8.30am - 5.30pm Monday to Thursday, 8.30am - 5.00pm Friday. We supply trading businesses only and reserve the right to refuse trade to any customer or potential customer. Please note the goods we supply must be for business use. ORDERS FOR DELIVERY This service is free of charge provided our minimum order values are met: these are published elsewhere in this price list. We reserve the right to refuse delivery if our terms of trade are not met. Deliveries are made throughout the day and specific times cannot be provided. Delivery times may vary from week to week. PRIORITY SERVICE Priority service orders enable us to call customers with shortages and possible substitutions. Orders placed on the day before delivery are subject to our Standard service. Customers who wish to make additions to orders may do so before 3.30pm on the day before delivery. Details of Priority service versus Standard service are published elsewhere in this price list. ORDERS FOR COLLECTION Please note that we will only process invoices for Collated goods up until 5.00pm. For a Minimum order value of £60.00 for business accounts we can collate goods for you to collect. The last order time for same day collection is 2.30pm, orders placed after this time will be ready for collection the following working day. For buying groups we can collate goods for you to collect but the minimum order value will remain the same as for delivered orders. DISCOUNTS Our discount scale is based on order value and delivery or pick up details. Please ask Sales about the discount we can offer you. PAYMENTS We are no longer able to accept cash payments. Please pay by cheque on delivery, unless prior arrangements have been made. Returned or represented cheques are liable to a minimum charge of £10.00. Payment by Bank transfer, Debit card, Credit card or by Direct Debit may be arranged through Customer Accounts, please call 0845 458 1460 for further details. All goods remain the property of Essential Trading until paid in full. Prices and pack sizes are correct at the time of going to print and are subject to market change without notice. INVOICE SIGNING All orders must be checked and signed for at the time of delivery/collection by the customer or their agent and an Essential Trading member of staff. Any errors will be noted at the point of delivery/collection. Please note that once a signature has been received we will not accept liability for errors. CREDIT CLAIMS By prior agreement with our credit claim department only. We reserve the right to dismiss claims. We do not give cash refunds. Please refer to the claims procedure described in the previous pages. RETURNS By prior agreement with our credit claim department only. We do not offer goods on a sale or return basis. We reserve the right to dismiss requests for the return of goods. LATE CANCELLATION In the unlikely event that you find you no longer require your order and you wish to make a cancellation please be aware that we reserve the right to charge a cancellation fee. The fee is only applicable on orders cancelled with less than 24 hours notice from the date of delivery or collection. The cancellation charge levied will be equivalent to 20% of the order value to reflect our lost time in collating and loading the order. Where more than 24 Hours notice is given then we may be able to cancel an order without charge. SPECIAL ORDER ITEMS We can obtain items for you which are not part of our normal stockholding. However if goods are ordered in this way, we ask customers to guarantee purchase of the goods once they have arrived at our depot. We cannot accept return of Special Order items. Please note these items may take over four weeks from ordering to delivery. BUYING GROUPS For a buying group account the requirements are: minimum of four different households to form the group, payment on delivery by cheque or prior to delivery by credit/debit card, single delivery address suitable for a large lorry to deliver. We ask for your group to be open to new people joining, who live in your area, £250 minimum order required for delivery, and also for collected orders at our warehouse (minimum order may vary depending on location for delivery). Please note there are no further discounts available for Buying Groups - you will be purchasing from a Wholesale Catalogue at Wholesale prices.
I agree with the above T&Cs

In order to complete your application for credit terms, please provide trade references from two of your current suppliers (banks excluded). We will also carry out a routine credit check on your business, using an external credit checking service.

Credit References


Reference 1:		Reference 2:
*Business name:		*Business name:
*Address 1:		*Address 1:
Address 2:		Address 2:
Address 3:		Address 3:
Address 4:		Address 4:
*Postcode:		*Postcode:
Country:		Country:

Telephone:		Telephone:
Fax:		Fax:
Email:		Email:

Please indicate the period of credit that you require.

Terms Requested:

Payment for goods becomes due according to the terms requested above, once those terms have been agreed and confirmed. If you have cause to dispute an invoice or have a valid reason to delay payment, you should inform Essential Trading before the payment due date, otherwise we will assume that the invoice is agreed and expect payment on time. If payment is not received on time, we reserve the right to charge interest and recovery costs, if necessary. The account will be put on hold automatically if payment has not been received two weeks after the due date. All goods remain the property of Essential Trading until paid in full.
I Agree to the terms above:
By ticking this box I agree that I: have read and understood the above terms of a 30-day account with Essential Trading Co-operative Ltd understand that these terms are without prejudice to the standard Conditions of Sale agree that these terms will govern all trading between us.

Your Buying Group

To register as a Buying Group you must agree to provide us with the required details (Contact Name, Address Line 1, *PostCode) of 3 other members of your buying group.
Member 2:		Member 3:
*Contact name:		*Contact name:
*Address 1:		*Address 1:
Address 2:		Address 2:
Address 3:		Address 3:
Address 4:		Address 4:
*Post Code:		*Post Code:
Phone:		Phone:
Email:		Email:

Member 4:
*Contact name:
*Address 1:
Address 2:
Address 3:
Address 4:
*Post Code:
Phone:		I agree to provide details of members of the buying group
Email:

Name and contact details

Additional information

Terms & Conditions

Credit References

Please indicate the period of credit that you require.

Your Buying Group